In my role, I led design initiatives that significantly improved access to essential city services while collaborating with diverse teams. By implementing scalable workflows, I reduced application processing time by 30%. I also mentored fellow designers, conducted extensive usability testing, and influenced the adoption of a centralized design system, ultimately enhancing user engagement and product effectiveness.

I played a pivotal role in enhancing the job search experience for small businesses and job seekers. By conducting user research and defining product requirements, I contributed to the design of a user-friendly digital website. My efforts contributed to a successful launch, attracting over 10,000 users in the first year and significantly increasing user engagement on the Jobs NYC website.

At Catapult Learning, I specialized in creating engaging learning experiences through educational technologies. I led professional development for new teachers, equipping them with strategies to support multilingual students effectively. My work contributed to an increase in user engagement and allowed for a more collaborative environment for educators.

At Moment Studio, I contributed to the design of impactful digital products by collaborating with a talented team and various stakeholders. My role involved creating wireframes and UI iterations while ensuring client satisfaction through effective communication. I also facilitated workshops to gather feedback, which was crucial for aligning project goals with user needs.

At Mott Haven Academy Charter School, I enhanced our instructional practices by training teachers in effective digital methodologies. I created engaging instructional materials, including videos and tutorials, to facilitate the integration of educational technology. My efforts in data collection and analysis led to significant academic growth among students, with 85% achieving success on standardized tests.