Adobe Professional Services: Adobe Target
• Own end-to-end UX design and A/B test implementation for high-visibility sites and pages by collaborating closely with cross-functional teams of developers, analysts, stakeholders, and QA teams from initial concept ideation to launch.
• Build wireframes and mockups to explore design concepts aligned with clients' style guide, resulting in 33.9% increase in application submission rates.
• Conduct UI and UX audits for Adobe’s internal and client-facing product page, delivering actionable insights to product team to enhance user journey, visual design, and responsiveness using React Spectrum components.
• Map current-state customer journeys through competitive analysis, task analysis, and card sorting to identify issues and areas for improvement.
• Lead bi-weekly internal newsletter reaching 700+ consultants which includes content strategy, layout design, and streamlined input collection from 30+ stakeholders to deliver key updates for better organizational transparency.