San Francisco, California, United States
• Single point of contact in building the frontend application for an in-house CRM tool, replacing third-party software (Salesforce), resulting in an annual cost savings of approximately one million dollars. Integrated third-party services for calls, SMS, and email into a unified platform, enhancing the efficiency of the New Member Team.
• Independently redeveloped pivotal consumer-facing pages, such as the Product Listing Page (PLP), Product Details Page (PDP), and checkout, transitioning them from a monolithic architecture.
• Worked on CI/CD processes with platform engineers, implementing error logging and uptime monitoring for the frontend repository. Leveraged technologies such as Github Actions, Docker, Heroku, AWS, and Cloudflare.
• Diversified skills into SRE for consumer-facing and ticketing apps. Executed backend feature development, crafting REST APIs in Ruby on Rails and defining GraphQL schemas in Rust.