Currently leading design and development of a smart guided software tool to enhance customer experience; providing agile DevOp environment to improve speed and cost of cloud-based service delivery a premier telecommunication company. From 2011 to 2014, I led design and development of IBM research-driven analytics platform focusing on analyzing and improving the quality and performance of IBM’s application management service practice. Delivered and supported 3 versions of the analytic platform as tech lead/chief architect conducting from development to maintenance to enhancement. Also I led development to deliver prototype of an innovative Software-as-a-Service platform on cloud which serves as a market place for municipal government services – collaborated with municipality government clients and ISVs. Designed a data hub solution for IBM’s Smarter Building initiative which led to 2 year project funding from a US Federal government agency; Led an analytics solution for IBM’s Smarter Resource Conservation Services for municipal government clients