• Improved automation efficiency, stabilizing ~100 test cases and reducing regression runs by over 15 hours monthly

• Drove quality through a “zero backlog” initiative, resolving ~90 defects and strengthening release confidence

• Led evaluations of third-party automation platforms, providing data-driven recommendations to leadership

• Expanded expertise into backend and console testing, increasing versatility and cross-platform contribution

• Mentored interns and teammates, accelerating onboarding and strengthening team productivity

• Led testing for multiple high-value features, ensuring smooth launches and driving improvements in customer experience

• Discovered and reported 30+ defects (including 5 critical crash issues), preventing user-impacting failures that could have affected up to 30% of the base

• Increased automation speed by 25% by replacing manual steps with API-driven setup and deep-linking optimizations

• Cut QA onboarding time by 50% with automated setup scripts, reducing ramp-up from 2 days to less than 1

• Standardized QA workflows and shared knowledge through training, saving team members hours in test maintenance and issue investigation

• Developed a custom API testing framework using Pytest and automated 5% of the new API tests within two months

• Cut daily testing time by 2 hours and minimized runner failures by identifying the root cause of Gitlab CI/CD test runner failures and introducing an effective long-term solution.

• Undertook the iOS automation suite, including maintenance, updating, and expansion, by developing extensive knowledge and understanding of the test framework (XCUITest), language (Swift), and IDE (Xcode).

• Expanded the iOS testing suite by utilizing XCUITest and automating 20% of manual cases

• Improved the iOS testing suite and cut down testing efforts by 1 hour by implementing methods to simplify test re-runs

• Optimized and facilitated the identification and prioritization of important tasks by introducing the use of epics in the JIRA sprint planning board.

• Coached the team on JIRA tools and best practices for ticket creation and board maintenance.

• Developed first CI pipeline for team using Python, Postman, and cron to fully automate API testing

• Automated 75% of the daily regression suite and cut manual labor by 5 hours per day by revamping testing harness using Robot Framework, Python, and Selenium

• Investigated and led discussions in a cross-functional team to create company’s first test automation processes

• Led pilot initiative with BackstopJS to automate visual regression testing on an internal web application

• Boosted E2E API and UI test framework coverage by 40% and reliability by 65% using Python and Selenium

• Designed test plans and cases to automate product feature testing in TestRail

• Decreased production bugs by 40% through bug bashes and root cause analysis of 15+ bug tickets