Review content across multiple platforms, databases and applications. Provide quality assurance and improve machine classifiers to ensure safety of the platform for all audience and cross-functional teams. Guidance provided against content policies to decide whether or not content is allowable.

• Envisioned and conducted researches with user surveys and interviews with e-commerce enterprises to uncover pain points in stock management.

• Integrating AI technology to increase accuracy in forecasting market trends and customer demand changed.

Redesigned a responsive website for the business by enhancing brand identity and improving intuitive navigation flow through researches- user surveys, interviews, usability testing, A/B testing to efficiently validate design decisions to ensure the user-centered outcome.