Jen Nordhem

Jen Nordhem

Jen Nordhem

Product Ops @ PayPal

Growing up, my family owned restaurants in Chicago. As we drove past a vacant restaurant I listened to my dad’s vision, and saw it come to life as he gut renovated it into a bustling business. Then, I watched my mom building a community and tallying the payroll.

Experience

PayPalProduct Ops

2025 — Now

2025 — Now

New York City

Leading Product Operations for the Consumer org.

PayPalSenior Staff, Design Program Management

2025 — 2025

2025 — 2025

New York, United States

Supporting the Consumer App Product Design Team with Design Operations and Program Management.

hims & hersDesign Operations Consultant

2024 — 2024

2024 — 2024

New York City Metropolitan Area

Supporting the VP of Design in scaling a 25+ person design team with workflow improvements, people operations, and executive alignment.

Peloton InteractiveSenior Manager, Strategic Planning & Operations, App + Ecommerce

2023 — 2024

2023 — 2024

New York City Metropolitan Area

Chief of Staff to the SVP of Engineering for App and Ecomm (250+ eng org)

Owned vendor operations, budget, leadership team meetings, and special projects

Championing culture and celebrating wins

Peloton InteractiveSenior Manager, Design & Technical Program Management - App

2022 — 2023

2022 — 2023

New York City Metropolitan Area

Led technical program management for Peloton App software development (100+ org)

Managed 4 TPMs

Facilitated Peloton’s Digital Strategy update with cross-functional leadership team

Created a new operating model to reflect our new strategy

Developed communications up to executives (CPO) and out to the wider App Team

Enabled OKR definition, tracking, and reporting

Education

Columbia College Chicago

Photography

Harvard Extension School

Organizational Behavior Studies

2022

Stanford Continuing Studies

Product Management

2019

New York University

Marketing

2015