• Managed the execution of diagnostic assays and processed 10,000 biological samples each year, meeting stringent healthcare regulations for quality and safety.

• Led a digital efficiency overhaul by scripting and implementing Python automations, which transformed 12% of standard data entry workflows and mitigated manual entry errors.

• Deployed a cutting-edge Laboratory Information Management System (LIMS), featuring a Java Swing-based user interface for advanced data management and processing capabilities.

• Collaborated with IT and laboratory technicians to ensure the LIMS was customized to fit unique lab processes, achieving a tailored solution that maximized data throughput and integrity.

• Directed routine quality assurance checks and the calibration of laboratory instruments to ensure reliability of test outcomes.

• Provided comprehensive training and support for lab personnel, ensuring a smooth transition to the new system.

• Managed daily operations at the front desk, providing top-notch customer service to a diverse university community, including over 200 interactions per day.

• Analyzed and reported on data from various campus dining facilities, identifying key trends and areas for improvement that led to an 11% enhancement in service efficiency.

• Utilized advanced Excel functions and data visualization tools to create detailed reports and presentations that enabled strategic decision-making processes.

• Led a comprehensive inventory and equipment maintenance project, cataloging over 500 items and implementing a tracking system that reduced equipment downtime by 17%.