• Drives the UX roadmap and strategy framework.

• Acts as an evangelist for design thinking, partnering with key leaders to demonstrate how design empowers the creation of better digital products.

• Leads a design and user experience group in the creation of enterprise applications, design frameworks, visual libraries, and scalable interface assets.

• Defines processes and practices to enable world-class design.

• Supervises sketches, workflow diagrams, wireframes, prototypes, design guidelines, and style guides.

• Recognized as an industry leader and T-Mobile ambassador.

• Led the creation and evolution of design principles, guidelines, and patterns.

• Created an environment that fostered internal and cross-team collaboration.

• Guided, mentored, and inspired other Designers in the team to keep up with the design industry evolution including best practices, new trends, and technologies.

• Established, evolved, and evangelized design strategy across the company.

• Provided feedback and direction to ensure intuitive and innovative solutions and drive consistency following established design principles, guidelines, and patterns.

• Teamed up with User Researchers and other Designers to maintain consistency across the digital ecosystem and solve cross-application design challenges.

• Demonstrated ability to work with highly technical teams and handle multiple projects in a fast-paced environment.

• Collaborated internally and externally to continuously evolve team process and design practice.

• Produced sketches, workflow diagrams, wireframes, prototypes, design guidelines, and style guides.

• Communicated best practices for design and reasoning behind UX decisions to key stakeholders.

• Educated on the importance of following a User-Centered Design process.

• Collaborated with technology partner teams to understand the technical possibilities and constraints.

• Built successful partnerships within and outside the team.

• Worked across functional teams to understand business and feature requirements.

• Worked with User Researchers and stakeholders to understand user needs, product requirements, and business goals.

• Assessed and optimized the performance of new and existing features by participating in usability testing and interpreting analytics data.

• Presented work to fellow user experience colleagues, product teams, and executives for review and feedback.

• Compiled research of user experience systems, tools, and best practices.

• Proctored semi-structured interviews of lead visual designers, interaction designers, and user researchers.

• Communicated findings to management and delivered recommendations for UX process update.

• Developed use cases of new process for each of three roles in the Creative Studio Team.

• Facilitated meetings for designing in the browser process ideation.

• Developed a process for migrating the Creative Studio Team toward designing in the browser.

• Utilized HTML5/CSS3 for front-end development of application templates.