• Lead all aspects of the user research and design efforts for Playbook, a zero-to-one, SaaS planning and execution tool that supports exploration space missions, which includes overseeing and executing user research plans and design direction of Playbook

• Spearhead design and CONOPS development for COCPIT, the mission planning tool for NASA’s $2.7B Mars 2020 Perseverance rover

• Work cross-functionally with technical engineering, research, user, and project management teams to achieve OKRs and identify strategic design opportunities to attain user and organizational goals

• Lead development efforts of Stardust DS, the design system informing Playbook, a far-reaching design system to streamline all future design and development processes within the team

• Conduct user studies, contextual inquiries, task analyses, surveys, and other in-field observations to define requirements and validate needs for future iterations of Playbook tool

• Evangelize user-centered design process and systems thinking across NASA

• Oversee team intern program – including recruiting, hiring, training, project planning, project management, and mentoring

• Act as mission planner and operational software support during NASA analog missions, including NEEMO, NEEMO NXT, BASALT, and HERA

• Led the development of the NASA HUNCH program’s website – including end-to-end design and engineering

• Act as co-investigator on Playbook research grant regarding crew planning performance

• Present latest SPIFe team work/publications at academic conferences, industry meetings, and other public-facing events

• Applied user-centered design best practices to the team's core product, Playbook, a mobile-first web application for mission planning and execution

• Collaborated with engineers and project managers to ensure feasibility of software designs

• Conducted extreme environment field research (contextual inquiries, participatory observation, SME interviews) through NASA analog missions to understand user needs

• Provided design guidance and operational support to colleagues at JPL on COCPIT, the planning tool for Mars 2020 Perseverance

• Planned and conducted user tests to validate new and existing Playbook features

• Supported quality assurance of production applications by creating QA test procedures, testing pre-release software, reporting bugs, and assisting in the resolution of those bugs

• Provide freelance photography work for commercial, automotive, real estate, portrait, and event genres

• Post-process photos for using Adobe Lightroom and Adobe Photoshop, including modifications to exposure, lighting, composition, color balance, image sequence, layout, etc.

• Retouch photos to enhance overall look and feel and to remove distracting elements not consistent with customer vision and style requirements

• Provide the highest level of customer service and ensure that photographs are consistent and high quality upon delivery to client

• Provide in-person and virtual consultations to understand client needs and requirements

• Maintain social media presence for freelance photo work through Instagram at @shutterspeedjz

• Photograph vehicle exteriors/interiors, unique details, and environmental portraits

• Post-process photos for using Adobe Lightroom and Adobe Photoshop, including modifications to exposure, lighting, composition, color balance, image sequence, layout, etc.

• Retouch photos to enhance overall look and feel and to remove distracting elements not consistent with Turo brand image

• Ensure that photographs are consistent and high quality for customer-facing usage

• Communicate with Turo hosts and coordinate with Turo photo team to meet photography needs of customers and Turo stakeholders

• Maintain social media presence for Turo photo work through Instagram at @shutterspeedjz

• Led a cross-functional team of 5 MHCI students through an 8-month HCI project to explore the idea of the open bank.

• Guided the team in research, design, evaluation, and development of the final product. Acted as the main point of contact among 3 distinct groups of project stakeholders.

• Worked with the team to create a revolutionary product that currently has 10 patents at the USPTO