Designed user interface & end-to-end UX(wireframes, high-fidelity
mockups, prototypes) for CuraJOY responsive dashboard to improve
user engagement by 13.6% & task completion rate by 26%.
Proposed & validated 3+ UX approaches w/ stakeholders to bring up
NPS by 8+ via analyzing competitive landscape audit.
Collaborated w/ Eng, PM, and Marketing teams to define MVP launch
scope and ensure UX deliverable quality in a timely manner.
Iterated design solutions based on user feedback to ensure WCAG
accessibility design standard & optimize user experience by
implementing user-oriented design principle.
Conducted 50+ user surveys & 8 user interviews to gather user
feedback & pain points to define business opportunity.