Platform, Automation, AI, ITSM

Product leader at B2B series D startup overseeing a portfolio of 3 core products and 6 product managers helping cities to better build and manage payments and parking.

Key Accomplishments:

• Owned P&L, product strategy, and OKR’s for 3 payments and mobility products, managed 6 PM’s accounting for 70% of YOY ARR growth in 2023 for entire organization.

• Shipped 2 new AI/ML reservation and enforcement products to market from 0→1, lead strategy, pricing, execution, and GTM resulting in ~$2.5MM in incremental ARR in 2023.

• Defined 3-year product strategy and OKR’s for my product portfolio and partnered with design and engineering to execute roadmap leading to 40% ARR growth in 2023.

• Up leveled a team of 6 product managers through regular coaching and development plans, resulting in 28% improved in team satisfaction scores and 2 promotions.

• Scaled the product organization by implementing new prioritization and intake/defect processes leading to 50% reduction in SLA’s and improved cross product alignment.

Product lead in emerging technology group leading the conceptualization and launch of a new

B2B2C SaaS web and mobile native product helping to drive utility decarbonization outcomes

Key Achievements

• Defined and launched new to market SaaS product from zero to one including problem definition, market validation, and business model development and pricing of ~5MM/year/customer, crafting the product strategy, defining and overseeing the 3 year roadmap, investment and partnership needs

• Partnered with cross functional teams including UX design, research, and product marketing to engage directly with customers (B2B2C) completing 10+ usability tests, competitive assessments, and customer interviews to help inform roadmap, prioritization and tradeoffs, and develop the go-to-market strategy

• Led customer demos, supported RFP/RFI responses and helped to shape SOW’s for new customer deals and evangelized product across internal and external stakeholders

• Designed the payment experience and flow and led the integration of multiple payment providers including Stripe and Kubra into the mobile and web experience

• Led scrum team to build product from zero to one with up to 20+ engineers and multiple product resources, crafted PRD’s, defined epics and stories

Leading the end to end product delivery of the B2C small and medium business online banking platform across a team of product managers, engineers, and business teams

Key Achievements

• Led customer centric research efforts to define the vision and strategy of the small business banking platform, built out a 3 year roadmap to reach target state and broke down key features and functionality into epics and user stories and PRD’s for engineering

• Drove the end to end product delivery of customer facing banking platform, leading 3+ product owners and squads with 20+ engineers to deliver new features, capabilities, and integrations across 10+ internal systems

• Crafted Strategy and product vision of a new commercial card product and launched a successful pilot in 2 markets in less than 6 months bringing in $30MM+ in incremental deposits and proving out financial viability of product

• Developed and launched employee onboarding application from zero to one resulting in 75% improvement in employee efficiency and 90% satisfaction rate, including developing PRD and roadmap, breaking down into epics and user stories

• Partnered with business intelligence and data science teams use data to help inform roadmap, features, and product improvements