NextGen 911 and Public Safety solution design and implementation as well as legacy 911 network transition support.

As an E911 Program Manager I provided verizon-maintained equipment support as well as network trunk and ALI support, ESN routing support and out-of-hours technical support for PA, NY, MD, VA, DE and FL.

Installation and maintenance of Centrex, T1, T3, analog/digital circuits as well as provisioning,maintenance and technical support of several PA 9-1-1 dispatch Centers.

As a Solutions Architect I designed and implemented E911 products and services for the State of New Jersey 9-1-1 Account.