• Provided firmware testing and validation.

• Tested plans, suites, and cases written in Test Link with use of functional and specification documents.

• Bug tracking tools uses were Bugzilla and JIRA.

• Composed functional and specification documents.

• Managed RF testing, including channel hopping.

• Supported software team and project managers in field with customer issues, using Salesforce.

• Edited and ran XML, schema, and automation scripts (Robot Framework and some Python and some Selenium).

• Performed upgrades using multiple tools.

• QA Lead for battery health testing, including writing test plans, suites, and cases with use of Tektronix DPO4104 oscilloscope, Agilent DC power analyzer, and spectrum analyzer.

• QA Lead for Environmental testing of product (Thermal, Vibration, Solar Radiation, and Wind Driven Rain) at HALT and NTS Labs.

• Collaborated with manufacturing team, doing board-level testing and validations using Agilent power supplies and Fluke multimeters.

• Built Mi.Hub product with manufacturing team, including PCB board installation with enclosure related to NEMA specs, battery installations, and LED installations.

• Programmed multiple boards and chips on motherboard using AVR Studio 6.

• Guided new QA lab build-out.

• Rebranded testing for installation and web-application software. Installed Microsoft .NET Framework 3.5 Service Pack 1 and 4.0.

• Completed database configuration and installation (SQL Server 2005, 2008, 2008 R2, and SQL Server Express 2005, 2008, 2008 R2).

• Tested environments’ operating systems (W2K3 Server, W2K8 Server, W2K8R2, Windows XP, and Windows 7).

• Incorporated troubleshooting skill sets using stack trace errors, web applications log files, and event viewer messages.

• Utilized MS Word templates, and wrote test plans and test cases for manual testing.

• Used Team Foundation Server for Manual and Automated Testing.

• Bug Tracking Tool used was Fogbugz.

• Oversaw running scripts in PuTTY to create Linux Kickstart files and running PowerShell scripts for Windows.

• Implemented and maintained customer relationship management (CRM) software.

• Provided QA and created functionality for CRM software.

• Integrated Sages MAS 90/200 accounting software into CRM. Designed new software entities for CRM.

• Customized field requests within software for all clients. Maintained user securities. Integrated Outlook into CRM for all users.

• Created software and book library.

• Incorporated third-party software called CommuniGator eMarketing for campaigns and email blasts.

• Constructed crystal reports and forms, ensuring functions worked properly and customizing reports to cater to client needs.

• Built SharePoint intranet for company-wide use.

• Hosted client webinars for CRM, providing in-depth demonstrations.

• Assisted with project management responsibilities and scheduling.

• Created and managed virtual machines using VMware ESX.

• Implemented servers, including installing hardware and Microsoft Server 2003.

• Managed users and groups, setting permissions in active directory.

• Worked with DNS, DHCP, TCP/IP, domain controllers, and domains; joined workstations to domains.

• Launched remote office, including setting up networks, scanners, and printers.

• Designed policies and procedures as templates or standards for other remote locations.

• Performed digital imaging services, which included scanning, labeling, binding, burning to disk, and shipping to West Coast office to be microfilmed.

• Provided reports for production numbers and billing statistics. Inventoried and ordered all supplies for production.

Worked in central scanning department on program called Reliable Access to Controlled Electronic Repository (RACER), geared towards implementing company-wide paperless environment. Assigned project for all jobs sent in daily, with 48-hour turn-around time. Prepared deals and separated them by document type. Directed barcodes to individual documents by scanning to InputAccel. Pushed documents into RACER system by OP ID number assigned to deal.