• Implemented MCP Server tooling to facilitate deep dive investigations across multiple services

• Coordinated across control plane and data plane teams to deliver solution allowing fleet-wide remediation to occur without impact to customer data, addressing major durability risk.

• Automated provisioning of new storage hardware (Exabytes), reducing ingestion time from weeks to hours. Established supporting rate limiting, Andon cords, and supported monitoring.

• Disambiguated complex drive vetting requirements for new storage hardware and lead strategic team effort requiring work from multiple engineers to accomplish organization wide goal.

• Exposed storage fleet metadata through lightweight ETL pipeline, addressing stakeholder requirements without additional consumption of service throughput resources.

• I ntroduced a microservice to vend static and dynamic remittance instructions based on customer fixed or virtual bank account allowing expansion into new regions.

• Established FX rate management and conversion microservices to support fixed foreign exchange rates to address customer pain point around budgeting

• Developed workflows to automatically onboard new currencies to fixed FX program, reducing engineering effort by over 2 weeks per currency

• Designed an extensible pagination solution for discoverability APIs that required queries on multiple indexes with each call

• Migrated multiple services from long term credentials to regionalized ephemeral credentials, greatly increasing the security and durability of the services

• Reduced operational burden through implementation of automated tooling that prevents risks from entering the deployment pipeline

• Mentored intern through the process of developing a production-ready web service to vend payment remittance instructions, resulting in a return offer being extended to intern

• Established a remote equipment monitoring solution that allowed the transition from $200k+/yr. fixed cost maintenance to 70% variable cost maintenance

• Managed a cradle-to-grave inventory databasing project to reduce quality concerns

• Designed a credit limit forecasting Power BI dashboard that has eliminated short term credit escalations for our large ETO projects

• Developed a database tool to track and communicate workplace hazards from management to associates, reducing lead time from days to minutes

• Maintained and updated customer facing Angular website with over 1,000 daily hits