• Led end-to-end lending experience for a B2B SaaS Digital Commercial Banking platform designing Lending dashboards, data visualizations, and core workflows. Collaborated across work streams (Dashboard, Accounts, Money Movement) to ship from concept to delivery. Applied systems thinking, worked in Figma, vibe coded prototypes, and defined the vision for AI integration in lending.

• Established component library and contributed reusable components to the design system, driving adoption across workstreams. Partnered closely with engineering, design system, and content teams to ensure consistency cross-platform.

• Defined product vision for AI Data Vision, an agentic AI tool that lets users upload Excel sheets, visualize data, and surface key insights from complex documents through natural conversation. Designed data visualizations and a RAG system to reduce information overload. Received support for potential patent award. (R&D initiative)

• AI Enablement Across Design Teams, Developed Agentic Thinking framework and facilitated workshops for 300+ practitioners to integrate AI into their workflows.

Community, Resources and Mentoring designers level up their AI workflows and skills.

• Redesigned the balance transfer experience across mobile and web, improving end-to-end UX workflows for Citi's 20 million users - built reusable components aligned with Citi's design system and launched a native iOS experience with App Clip integration, following Apple's Human Interface Guidelines

• Improved onboarding experience for small business account opening at Citibank, leading design of application portals for small business and credit cards, delivering wireframes, prototypes, and production designs in collaboration with cross-functional teams

• Defined design vision and AI integration strategy for Citi's mobile product ecosystem, conceptualizing an AI Insights experience with potential to unlock $80M in additional revenue, presented to Citi Design leadership

Led product design for Toca’s Player Portal (mobile + web), gamification systems, and program registration experiences, collaborating with the CIO, Founder, Product, Design, and external partners.