Experienced applying user-centered design and design strategy methods to generate new products, services and customer experiences that link user needs, business strategy, technical capabilities and organization ambition.

Experience

SalesforcePrincipal Product Designer

2018 — Now

SalesforceLead Product Designer

2016 — 2018

San Francisco Bay Area

SalesforceSenior Product Designer

2015 — 2016

San Francisco Bay Area

Doblin GroupDesign Strategist and Experience Designer

2011 — 2015

Envision, design and deliver innovative products and services to clients across the healthcare and wellness, retail, customer service and automotive industries. Introduce client and internal teams to user-centered design and experience/business model innovation methods.

IIT Institute of DesignGrad Student

2008 — 2011

Coursework in human-centered design: interaction design, design strategy, and design research.

Education

Illinois Institute of Technology

Master's Degree

Willamette University

BA

1999 — 2003

Experience+3

Education

Master's Degree

BA

Experience