Apple Vision Pro — visionOS Apps

• Designed, implemented, and maintained business-critical features of Shipment Success's wide scope of cloud-based products (full stack development), including a React Native mobile app, React web apps, NodeJS backends, GraphQL interfaces, and Apache Kafka event streams.

• Empowered thousands of drivers to report and submit pickup and dropoff issues through a context-sensitive issue intake app/web feature, building driver trust and transparency. Reduced total inbound call time by 12%, or $10,000 per month.

• Corrected 7% of driver location tracking in all of Convoy's loads, by implementing mobile/web app features to prompt for driver assignment during crucial windows in delivery.

• Automated the processing of 90% of all carrier cancellations and reduced rebrokering time by 85% by releasing improved mobile app workflows. Ensured compatibility with Convoy's other programs such as batching and 3rd party brokering.

• Saved thousands per month in theft by implementing automatic fraud detection mechanisms.

• Implemented improvements in location tracking tooling and integrations with various location vendors.

• Implemented automatic driver late detection mechanisms.

• Nurtured Convoy's recruiting programs by guiding an intern successfully through their project, providing empathetic and constructive feedback, and interviewing other candidates.

• Upheld Convoy's operational excellence efforts by engaging in on-call rotations, investigating and mitigating incidents, proactively deploying bugfixes/security patches, auditing and migrating legacy code, improving team processes, and liaising with other teams to share team learnings.

• Challenged myself to become the most junior TA for Rust, a grad-level class. Impacted future classes by composing projects with experimental async Rust.

• Took initiative to compose Intro to CS’s first official study guide using tangible analogies, helping students thrive beyond office hours.

• Designed and launched a new automation workflow for shipment operations team to better manage staff allocation. Saved 3,000 human-hours per year.

• Empowered teammates to reach company goals by automating monthlong emails chains, with a product giving instant actionable feedback on staffing.

• Architected a full-stack web product using Postgres, Node, GraphQL, and React. Testing, profiling, and rollout with Jest, Datadog, and LaunchDarkly.

• Designed a mobile app to help travellers split bills and prevent disputes.

• Led development of an iOS app with Core Data, and a React web client, with Socket.IO for real-time bill-splitting, and adapted backend with teammates.

• Launched a streamlined user experience by working closely with designers and product managers, in a fast-paced Agile environment.