Experience
2025 — Now
2025 — Now
Privacy/Compliance Training @ Meta via Inspyr
2024 — 2025
2024 — 2025
Silver Spring, Maryland, United States
2023 — 2024
Ashburn, Virginia, United States
• Perform assessments of active controls to evaluate if they are operating effectively to mitigate regulatory risk.
• Document processes/workflows to identify gaps and provide process enhancement recommendations.
• Assist with the development, documentation and implementation of privacy control frameworks in a manner that fulfills the mission and strategic goals of the organization while complying with regulatory guidance
• Track compliance metrics and activities and providing executive reporting and status updates to senior leaders.
• Assist with development, implementation and maintenance of privacy and data protection policies and standard operating procedures for GDPR, CCPA, Cable Act and other emerging domestic and global privacy laws
• Manage a Governance, Risk Management and Compliance (GRC) tool (ServiceNow) to facilitate the testing of all active controls and remediation of identified gaps.
• Maintain a governance RACI model to ensure all business leaders and organizations have clearly defined privacy roles and responsibilities.
• Use data mining results, statistical analysis and other techniques to assess the effectiveness of system controls and perform testing as needed to identify root-cause issues and formulate improvement recommendations for senior management.
• Provide recommendations on how to address any identified gaps or risk areas of controls that are not functioning as intended.
• Constantly evaluate ways to enhance Verizon's control environment to address current and developing threats
• Manage frequent, ad hoc requests from the business for advice/assistance regarding controls and compliance.
• Lead compliance training programs, including training of compliance personnel and functional teams as needed to ensure compliance.
• Prepare and deliver presentations communicating risk areas and mitigation efforts.
2022 — 2023
2022 — 2023
Silver Spring, Maryland, United States
• Spearhead the development and implementation of a company-wide compliance program in collaboration with the Director of Global Legal Affairs.
• Track and maintain company licenses, registrations, and compliance operations across key functional areas, including marketing, sales, OFAC sanctions programs, and government relations.
• Coordinate and execute in-depth annual risk assessments and create effective solutions to minimize risk.
• Perform extensive audits for the purpose of identifying and mitigating potential compliance risks. This includes Title IV of the Higher Education Act (HEA) and marketing opt in/out (e.g., global CAN-SPAM).
• Originate, establish, and ensure adherence to new compliance policies, systems, and controls designed to reduce risk.
• Maintain strong knowledge and understanding of regulatory changes that impact the business as well as educate business professionals on these matters. These include statewide and global related employment, marketing, higher education and data/privacy guidance.
• Direct and oversee the development and deployment of a companywide confidential reporting hotline.
• Head the department SPOC for ISO 9001:2015 certification process.
• Co-create the ISO GRC (Governance, Risk and Compliance) Handbook along with SOPs and other materials needed by auditors for department certification.
2017 — 2021
2017 — 2021
Washington D.C. Metro Area
• Provided comprehensive training to executive leadership concerning internal legislative tracking systems with a focus on FiscalNote.
• Delivered advisement to internal stakeholders with the goal of averting the use of internal data without proper siloing, which would prevent a major marketing data compliance disaster.
• Employed control and authorization over all aspects of recruiting, onboarding, training, and mentoring the Compliance Specialist team.
• Collaborated extensively with senior leadership in tracking issues regarding federal and state privacy, breaches, and notification legislation.
• Educated and guided more than 100 new hires in various compliance protocols, including Content Standards.
• Received and addressed requests for compliance investigation, assessment, and remediation pertaining to marketing copy materials, with over 2,500 resolved requests.
• Imparted robust knowledge and understanding of current GPDR and CCPA privacy compliance standards for the purpose of delivering in-depth OneTrust training.
• Presided over a dedicated cross-functional team while developing and implementing content standards for marketing copy and materials in relation to FTC and multi-state guidelines.
• Provided tactical leadership throughout the establishment of company-wide marketing and brand teams comprised of over 600 employees.
Education
O'Neill School of Public and Environmental Affairs
MPA
2005 — 2007
University of Oregon
B.S.
2001 — 2005