• Build and maintain scalable services using TypeScript and GraphQL.

• Support the delivery of PayPal’s BNPL product across multiple international markets.

• Ensure reliable and performant APIs that serve millions of users globally.

● Designed Python scripts to automate part of the MSP ticketing process.

● Provided extensive technical knowledge to help clients solve challenges and implement updates

according to needs.

● Operated RMM/MSP applications to monitor 700+ client systems and decrease system failure by 30%.

● Delivered Remote Desktop Solutions and HelpDesk services (OS, storage optimization, database

management).

Learned object-oriented programming (OOP) principles, Java Spring Framework, professional development concepts including Spring, Agile development, relational databases (MySQL),

Implemented dependency injections, unit testing, and deployed real-world applications using Java, MySQL, and AWS.

Coordinated a team of 10 members to boost sales by 15%

Maintained the POS (point of sale) system and addressed inefficiencies in the card reader technology.

Collaborated with District Managers to meet sales deadlines.