Reconnect makes a software and hardware platform to help those in criminal justice and addiction recovery reduce incarceration, recidivism, and associated costs.

• Agile development of PHP/MySQL/CodeIgniter monolith, Python/Flask/PostgreSQL API microservices, React and React Native. AWS server and serverless application development (Lambda, SQS, SNS, EventBridge), Rekognition and ElasticBeanstalk. Automated testing PHPUnit and Jest with CI/CD pipeline

• Participated in code review, on-call engineer, and deployments.

Sureify provides a complete white-labeled customer SaaS solution utilized by the top life insurance companies in the United States.

• Senior engineer overseeing production environments with aggressive enterprise SLA requirements and API/Application performance.

• Primary support development engineer for the clients Allstate, AAA, and Nationwide. Participated in daily and weekly calls with clients for production troubleshooting and launches.

• Agile development of PHP/MySQL/Redis, Javascript/Typescript, React, Microservices, AWS development, debugging, and enterprise support.

• Provided pre-sales support and consultation in conjunction with sales team

• Integration and support of APIs in complex, high security, event-driven workflows.

• Implement best engineering and communication practices, including SOC2 and HIPAA compliance

• Runtime performance monitoring and debugging utilizing New Relic, ELK, and Chrome Devtools.

• Member of Culture and Security committees

• Intense focus on query and API optimizations and performance

• Engineering lead for API integration projects, directly interfacing with customers to produce meaningful, impactful, and time-saving solutions

Jetpack is one of the most used WordPress plugins in the world with an install base of over 3 million users.

• Debugging and patches of backend systems, APIs, and React.

• Involved with projects related to feature development, customer onboarding, and competition analysis, helping steer future product and plan offerings

• Lead initiatives to find bugs and user flows that resulted in unnecessary support requests or resulted in revenue leak

• Triaging of incoming Github issues for multi-product development teams

• Create patches and pull requests for bugs or feature enhancements

• Provides constant, productive feedback and mentoring to new engineers in a division aiding in the ability to rapidly scaling team

• Experience in dealing with high pressure mass outages and release bugs

• Review of latest security vulnerabilities that could impact customers

• Knowledge expert in WordPress security, backup, and restores

• Provided first class support from VIP to small business customers.