• Added features and refactored code in a customer facing React web application

• Researched and chose frameworks, libraries, and tooling for a greenfield Node/TypeScript backend API as a standard for future projects and worked with the team to launch an MVP

• Lead the design of a domain specific language for defining metrics that can be graphed from survey data and led the creation of a UI for managing the definitions

• Led the company's migration to a new digital survey deployment platform

• Managed a pipeline that supported 100 survey integration projects for web and mobile apps

• Served as product owner for a team that reduced marketing segmentation data processing by 50%

• Helped the marketing department pilot multi-arm bandit experimentation technology and develop strategy for further utilization

• Pioneered the use of QR codes at the company for capturing real-time customer feedback at physical locations (solution deployed to ten Capital One Cafes)

• Developed a strategic vision for an enterprise digital survey program

• Facilitated design, planning, technical consultancy, and delivery for multiple digital survey integrations

• Served as product owner for a research publication portal

• Presented product demos and presentations to stakeholders including senior executives

• Served on a full-stack cloud software development team within the Enterprise Payments department

• Successfully developed and maintained a cloud microservice that consumes mainframe data to enable check payment reconciliation and fraud detection.

• Pioneered the use of the Go programming language within the department and interviewed candidates that would develop in Go for the next version of the platform

• Served as a stakeholder in design discussions for the next iteration of the enterprise payments platform for Capital One.

• Authored documentation to facilitate successful feature grooming and brainstorm potential improvements to user interfaces.

• Used Sketch to mock up user interface designs.