Collaborate with our key business partners to drive sales portfolio strategy implementation, consult with strategic partners, and communicate organizational objectives both internally and externally. Engages with Sales Operations to ensure understanding of strategic priorities and roadmap. Propose solutions to improve the overall quality and efficiency of sales processes. Offer technical guidance to ensure the solutions identified meet PayPal Enterprise standards and are secure and stable.

Global Project Manager for the Global Sales Organization. New organization at PayPal, working to consolidate regional support, tools, reporting, and enablement teams into cohesive Centers of Excellence. Assisted the Direct of Global Sales Support in formulating project intake, planning, and execution teams. Led several global initiatives as Project Manager involving not only Salesforce.com and other business applications, but also PayPal Product launches and office consolidation.

Lead Salesforce.com administrator for PayPal’s NA Distribution business unit which includes Telesales and Channel Sales. Manage one Salesforce.com Administrator and one Salesforce.com Developer resource. Maintain project roadmap for new business initiatives and priority for multiple work streams (big fixes, change requests, projects, and integrations).

Supported the NA Retail sales team as sole Salesforce.com administrator. Tasked to drive user adoption and efficiency balanced with compliance to corporate information security, legal, and risk management protocols.

Primary administrator for the Force.com platform supporting such groups as Direct Sales, Channel Sales, Sales Operations, and Customer Support. Guided change management and provided business process guidance for the Force.com platform, sales cloud, service cloud and managed applications.