San Francisco, California
I designed the first form on SF.gov, the city's new website: combining hundreds of form fields from five agencies into a streamlined permit application.
As part of this work, I led product design for the team’s internal form-builder. I also built a separate, Jekyll-based rapid prototyping tool for larger and more complex government forms.
When I first joined, the team was about to issue an RFP for a city-wide design system. I advised leadership on the work required to do so, and advocated for what should be done in-house. I also converted two component libraries to Fractal and ranked among their top contributors.
I spent a good amount of my time on mentorship and facilitation. I gave presentations on critique and how to self-document your daily work. I also led workshops to establish the team's design principles, and started an “Org Design for Design Orgs” book club to foster discussions about culture.