New York, New York, United States
• Led design strategy and create products for global brands resulting in increased customer satisfaction
• Collaborated with cross-functional teams, integrating user feedback to create thoughtful, user-centered solutions
• Conducted design sessions for distinguished designers and stakeholders to showcase proposed strategies and prototypes, resulting in the successful implementation of design solutions
• Developed reworked financial management systems and credit card experiences for enterprise-level clients, resulting in a significant increase in user engagement and satisfaction
• Worked with product managers and engineers to understand business requirements and translate them into effective design solutions