• Infrastructure analysis and development for customer-facing conversational tools, including generative AI and rule-based systems.

• Lead cross-functional collaboration to ensure technical alignment during a major platform migration.

• Monitoring with New Relic and AWS CloudWatch, along with feedback collection and analysis for production and demo tools.

Work alongside Alight’s IVA (Intelligent Virtual Assistant) team to fine-tune conversational AI by accurately identifying user intent and delivering hyper-personalized responses.

• Partner with development teams on quality assurance testing and validation for newly developed IVA capabilities before they move to production environment

• Instrumental in Alight’s adoption of new generative AI technologies - created a demo to illustrate

ChatGPT capabilities alongside embedding search (demo escalated to CTO)

• Organize debug meetings with cross-functional teams to fix features before moving to production

Tutor elementary on Python fundamentals and high school students on advanced algorithms in Java.

Develop a golang bot and deploy it to a three-node Kubernetes cluster to facilitate infrastructure

research towards reimagining Project Reclass’s production systems.

• Implement chatbots in golang; dockerize and deploy chatbots as Kubernetes workloads

• Live demo Kubernetes’ self-healing capabilities in response to pod or node failures at external event

• Prepare then deliver internal lightning talks on container virtualization with Docker and Kubernetes

• Independently contribute features and bug fixes to Project-Reclass/toynet-react

(a containerized React application hosted at toynet.projectreclass.org)