Lead core teams of 10-20 individuals to deliver engineering solutions to Channel and Retail stores for NPI products. Successfully launched Engineering Product Solution for Channel & Retail stores.

Develop program schedules, scope, and a budget to successfully execute the program. Establish program portals and key documents for the program team and leadership.

Provide regular status updates, identify and communicate program risk and communicate critical milestone to leadership and cross functional business partners to ensure everyone is informed of the overall program health.

Manage critical components, tooling and fixture orders with vendors and internal cross functional teams to meet build readiness

Lead a cross functional team to meet and deliver new products for our customers from initial build request, build readiness to build completion

Managed P&L for customer account, customer interface, and escalations when applicable

Oversaw and lead program communication with customer and throughout Flex organization

Project scope, capacity and planning for large to individual programs and ensuring customer programs are successfully executed

Developed and implemented program strategies, pricing, and quality to deliver value to the business and customer

Mentored and trained incoming Program Managers

Identified and drove process improvement for Program Management team and tracked relevant business metrics