As the lead of a magnificent band of designers, I focus on aligning Machine Learning for z/OS with technical requirements and the organization’s North Star for the AI on Z portfolio, while keeping our user at its heart. I am keeping our inherited design debt on track, while building a roadmap from research based findings well into the future. I am passionate about expanding what users can accomplish on their mainframe environments within their team personas, starting with Machine Learning and AI.

User Experience Designer as part of IBM Z AI on z/OS.

• Modernizing the IBM Mainframe Z operating system (z/OS) and z technology

• co creating with IBM mainframe clients to produce design research informed enhancements to z/OSMF plug in, AI Control Interface.

• running international release beta programs

• successfully own and execute product features which provide value and increase adoption

• Representing Design Thinking in discussions with prospective clients, assessing design needs for projects, working with development leads to scope and craft proposals.

• Discovering and Aligning User and Business needs through Design Thinking workshops.

• Working with multi-disciplinary teams.

Solo project to successfully bring local store online in times of Covid to realize a 10% increase in Sales.

Performed User Research through qualifying interviewees, Writing and synthesizing Surveys, Wire framing, Lo Fi and Hi Fi Design and Prototyping using Figma, Collaboration with business owners and remote User Testing.

Projects received VC interest.

500+ hours of intensive, remote training of full-cycle UX/UI methods with an emphasis on UI Design, User Testing, and rapid iteration. Implemented web and mobile design solutions for clients, individually as well as collaboratively.

Projects:

"Beame" a Peer to Peer Payment mobile app utilizing data over audio transfer, Beame brought us an MVP which we breathed new life into, with design decisions supported by solid industry and user research and future strategy road map for scalability.

"Treasure Chest" a responsive E-commerce website, designed for a local store affected by Covid shutdowns.

"Navi Gate" a way finding mobile app where my responsibilities were User Research, Interaction Design, User Testing and Interview, Presentation, Product Management and strategy.

Tools used: Figma, Sketch, Adobe XD, Invision, Webflow, Excel, HTML, Python

This 4 month long program taught the fundamentals of UX design, taught by industry professionals. "Learning by doing" the foundational techniques of UX design; practicing the entire UX process including user research, wire framing, prototyping, and usability testing; and collaborating on work with real clients.

Oversaw transition to remote work for a team of 16, leading to an award and recognition for: maintaining contact and experiences for the school community during the summer, solidifying the community understanding of what the PTA does, and advocating for students and teachers creatively developing activities.

Developed new and updated old communication processes and strategy via team collaboration with PTA chairs to organize online activities for 650+ children

Oversaw two board members, ensuring that they contacted leads for student activities, developed the social media presence on Facebook, created a newsletter. Provided content after liaising with principals.

Created and implemented community outreach activities, charity events and the Art Docent Program, resulting in a 15% increase in PTA membership even with the restrictions of COVID.