• Design and deliver intuitive communication products through iterations ranging from low fidelity to high fidelity explorations and prototypes

• Close collaboration with content writers and communications managers to create the most effective balance of user needs and stakeholder requirements

• Manage and support the creative needs of 10+ business groups for cross-channel programs, events, and communication strategies (e.g. internal website design, email templates, event branding, and graphic development)

• Developed and launched a refreshed design system for internal communication needs by building a cohesive visual storytelling experience across all associate touchpoints (emails, presentations, events, intranet, etc.)

• Collaborated on a cross-functional team of Product Strategists, Product Managers, UX Researchers and other UX Designers to develop an open-source food redistribution / food waste prevention mobile app

• Developed user personas, created user flows, and produced low-fidelity and high-fidelity conceptual wireframes based on the insights provided by the UX Research team (compiled from user interviews, literature and competitive analysis)

• Partnered with the Product Strategy team to develop a PRD (product requirements document) for the MVP (minimum viable product)

• Manage timelines and competing priorities by delegating tasks to more junior designers and freelancers, ensuring brand consistency across projects

• Help mentor and inspire junior members of the creative team, teaching them team standard operating procedures

• Translate complex client vision into engaging visual solutions for product communications by collaborating with the Creative Director across 5+ accounts

• Build wireframes and prototypes for digital interactive learning products (including mobile) to ensure the UI (user interface) and overall UX (user experience) met client and user needs

• Annotate screen mockups with detailed design specifications to communicate design decisions to developers/engineers and ensure accurate implementation and documentation

• Proactively assess client needs and ensure expectations are met within timeline in partnership with account managers

• Collaborate with the Design Director for a variety of deliverables that include website layouts, iPad products, presentations, digital and print marketing collateral, and experiential event booth designs

• Prepress projects ensuring all included artwork, content, and files are set to production standards and requirements