• Lead a team of Academic Coaches, excelling at project management and collaborative problem-solving

• Tutor students weekly through open and private office hours; Host information sessions tailored to students’ success

TA for course CIT 594: Data Structures & Software Design

• Implement and maintain Java-based tools used in grading and student project assessments

• Manage weekly code review sessions, providing feedback to an average of ten students to improve software quality

• Develop and lead virtual synchronous workshops focusing on advanced data structures and software design concepts

• Ensure timely communication by addressing student queries related to code and debugging within a 24-hour window

• Lead end-to-end enterprise AI implementations, partnering with customers to design, deploy, and optimize LLM-powered automation solutions that transform support operations.

• Translate complex customer workflows and business needs into scalable AI solutions by training and tuning LLMs, building integrations, and optimizing automation strategies.

• Collaborate cross-functionally with Product, Engineering, and Customer Success teams to deliver successful launches and provide customer-driven feedback that informs product roadmap.

• Troubleshoot and resolve technical challenges during implementation while continuously improving AI performance based on real-world results.