• Lead Designer on Kohl's Pickup and Omni-Fulfillment experience bringing several consumer and enterprise facing omni-channel products to launch such as:

| A self pickup service for our customers - reducing customer wait time from >5min to <2min by giving our customers control of their pickup experience increasing customer satisfaction and associate efficiency.

| The ability for our associates to processes and deliver multiple orders at once to customers - reducing drive up wait time to <5min and keeping a customer survey score above 4.5 processing 72,000 orders a day during peak months.

| The launch of our partnership with Sephora - driving increased value to our customers through new partnerships

• Lead Designer on the launch of Kohl's Marketplace adding several thousand SKU's the the Kohl's catalogue in under one month driving increased diversity in revenue sources and the breeding ground to test new products in an agile methodology.

• Lead Designer of Kohl's pricing structure redesign creating a 5.5% lift in revenue and a 17.9% conversion lift per new visitor.

• Redesigned the Cart & Checkout Experience maximizing checkout conversion, order conversion, and average order value bringing $200 million of additional revenue.

• Assist in the instruction of the course Interaction Design Practice, an introductory design course for master’s degree students, through aiding in class work, teaching, holding office hours, upholding the culture of the cohort, and grading student work.

• Must be well versed in subject matter including user experience, storytelling, interaction design, business proposals, and programming