• Identified major pain points in the customer experience including the lack of price transparency, language barriers, and the need for appointment scheduling.

• Configured an online booking service with Square Appointments and integrated the service across all social media platforms.

• Created a Python program that detected and removed duplicate entries in the customer database using the Pandas library, removed over 2000 duplicate entries.

• Designed an AI-powered voice agent to handle phone calls in multiple languages and automatically schedule appointments for clients.

• Devising Argos, a full-stack data visualization application used by hardware engineers to collect and analyze data, supporting essential car development.

• Integrating dynamic reactive forms built with Angular.js and TypeScript that enables engineers to remotely send commands directly to the car’s hardware.

• Advancing data processing pipelines by contributing/redesigning API endpoints for the backend server written in Rust.

• Accurately prepared and dispensed medications for patients, ensuring adherence to prescription specifications and hospital protocols.

• Managed and monitored pharmaceutical inventory, conducted regular stock audits, and ensured timely restocking to avoid shortages.

• Collaborated with pharmacists to verify prescription orders for accuracy and completeness, identifying and resolving any discrepancies.

• Ensured all practices followed federal, state, and hospital regulations, including proper handling of controlled substances.

• Proficiently used pharmacy information systems and electronic medical records to streamline operations and enhance patient safety.

• Efficiently and accurately filled and dispensed prescription medications in accordance with state and federal regulations, ensuring the highest standards of patient safety and care.

• Collaborated with pharmacists to maintain a well-organized and fully stocked pharmacy, managing inventory levels and conducting regular audits to minimize discrepancies.

• Provided exceptional customer service by addressing inquiries, resolving issues, and offering guidance on prescription medications, over-the-counter products, and health-related concerns.

• Proficiently operated and maintained pharmacy equipment, including prescription dispensing systems, automated pill counters, and computerized inventory management systems.

• Conducted insurance verification, processed prescription claims, and assisted customers in understanding their insurance coverage, optimizing the efficiency of billing processes.