Project Management

Vendor Management

Solving bugs with engineers

Automate reporting and processes

Quality Assessments / Rubric creation on labeled data

Project Ui creation and metadata handling

Safety and PII handling

Project Coordinator- AI, Machine learning, Data Annotation

• Collaborated with R&D partners to fully understand data needs and requirements.

• Conducted end-to-end project management from data collection to data annotation to data delivery.

• Established annotation guidelines and training material and determine a range for time per task.

• Calibrated the task with the vendor and tracked/reported on quantities and quality delivered.

• Managed external crowd for daily task allocation with projects ranging from 2,000 to 670k assets.

• Managed projects with up to 670,000 assets, demonstrating strong organizational skills and attention to detail, with a focus on content product management and a deep understanding of data quality.Drove a project to capture the sentiment of a text message to generate emojis with AI, showcasing innovation in content automation and AI content strategy.

• Mentored vendor annotation teams and internal QA teams on new guidelines and quality rubrics, ensuring a high standard for AI-driven content processes.

• Manage project progress, flagging when projects or deadlines were in jeopardy while maintaining respectful relationships in difficult or stressful situations.

• Created internal boards to track external projects, cost breakdowns (asset volume, time per task, PO/ DPO), and project requests.

• Actively managed multiple projects across many unique internal and external annotation platforms and vendors.

• Validated and reviewed legal privacy requirements with the legal team to ensure our projects met data handling and distribution laws.

• Liaison between data scientists, data collections, quality assurance, legal, and R&D.

Project Manager - Data Annotation

The Amazon Vision Operations Center (AVOC) currently handles remote resolution of technologies that employ machine learning and computer vision.

Key Achievements:

Work with beta-level products, deep dive with customers to learn about products, and help them solve problems by providing remote resolution.

Worked with Kiva robots and operated the largest remote fleet by using periscope on Amazon Sagemaker Canvas interface.

Work autonomously with minimal direction while exceeding metrics of accuracy 96%, productivity 90%, and being under the required takt time while delivering quality data.

Auditor/Leader for project VOA; onboarded employees to the project and completed over 500 tasks per day on this project.

Label, segment, annotate, and QA pictures, videos, audios, and live content.

Provided feedback to cut down on inefficiency and redundancy.

Keywords: TT resolution, Data annotation/labeling, Quality assurance analytics

Key Achievements:

• Created training documentation used to train Support Specialists which increased Customer

satisfaction.

• Act as a primary sales support to Territory Account Managers(located in CO,NM,TX) and Sales Leadership in all things dashboard reports, sale verification and order processing.

• Supported in closing of new customer contracts with a 85% customer retention.

• Created reports and dashboards in Salesforce that improved productivity and efficiency for sales rep and team members.

• Earned Salesforce CRM tool certification to analyze large volumes of data to influence decision making processes utilized by upper management increasing decision making.

• Act as liaison between Field Sales, Operations, Sales Operations, Finance, Legal, Accounting, and external partner staff.

• Track orders, shipments, purchase orders, and work with Accounting, Operations, partner staff, and field sales teams to resolve any discrepancies.

• Scheduled and managed site surveys/evaluations.

• Worked with local governances to obtain permits and set up utility site compliance checks.

• Reviewed and inputted AutoCAD specifications for permitting documents.

• Remotely turned on sites (SolarEdge) and monitored throughput.

Key Words: Sales Support, Certified Salesforce Administrator, Data analytic, Data visualization, JavaScript, Contract Verification, AutoCad, Project Management, Permitting, Scheduling, Site Evaluations