• Drove successful sales outcomes by leading technical implementation discussions, showcasing SDK features, and onboarding clients post-sale with ongoing technical support and QA

• Resolved customer challenges by debugging code, providing tailored solutions leveraging Airship APIs and third-party tools to meet client needs.

• Built custom demos and prototypes to address client-specific requirements

• Designed and delivered customer enablement materials, including webinars, marketing content, and documentation, to support product launches and new feature adoption.

• Developed responsive HTML5 ad formats and reusable templates

• Designed and built client-facing training portal with custom video content and code-snippet walkthroughs to facilitate developer onboarding

• Maintained existing codebase of internal Ad Repair feature

• Wrote documentation for product API and internal tooling