Learning Program Management
• Collaborated with global and cross-functional teams and managed North America's in-person, virtual, and eLearning training programs that trained 15K+ marketers, higher education students, and non-profits on leveraging Facebook's platforms and optimizing ad placements on Facebook.
• Partnered with trainers, cross-functional partners, global training teams, and suppliers to ensure seamless operations.
• Supported new platform launches by training global coordinators and trainers, creating process documentations, and leading process improvements.
• Produced internal marketing collateral on program highlights and wins and training event wrap-ups.