• Completed patient insurance verifications for 20 different clinics throughout Illinois.

• Corresponded with doctors and insurance adjusters to successfully complete worker’s compensation and personal injury cases while also coordinating the sending and receiving of medical records to various insurance companies.

• Accurately updated patient balance statements when insurance payments were made.

• Welcoming and checking in members, answering phone calls, processing transactions and guest passes, actively listened and addressed any concerns our members had

• Made sure housekeepers were in their respective areas and kept up with dirty towels and general cleanliness

• Managed a group of bartenders who set up and worked river cruises by day and chartered events of up to 250+ people by night