• Led deployment of AI agents to fully automate triage and end-to-end case management workflows, reducing case handle time by 50% across 5,000+ cases and saving 1,000+ FTE review hours.

• Drove $10MM+ in OpEx savings through automation of complex, multi-step operational processes, including AI/LLM deployment for quality review of enforcement decisions and vibe-coded tooling to unblock critical workflows.

• Architected technical solutions for Meta's specialized investigative workflows, minimizing legal and financial risk by $5MM+ through proactive risk identification, enforcement frameworks, and cross-functional mitigation strategies.

• Established guardrails for policy launches via automated rules, generating an estimated $3MM in OpEx savings across integrity workflows.

• Led strategy and delivery for system solution to reduce storage of sensitive data in unprotected tools by 80% and to reduce handle time for data review by 75%.

• Drove ecosystem-level alignment across engineering, operations, and product, translating ambiguous business demands into scalable, high-velocity operational programs.

• Designed and implemented a tiered bug triage system that increased engineering capacity for fixes by 85% and reduced time-to-resolution by 40%.

• Authored unification strategy to consolidate policy decision process into a single tooling source of truth, eliminating unreliable tooling, reducing data leak exposure, and enabling the deprecation of 300+ outdated artifacts.

• Led strategy and execution for migration of 250+ users from legacy systems to consolidate and streamline trust and safety operations, delivering enhanced tooling on a scalable and sustainable platform.

• Established semi-professional women's soccer in central Austin

• Led development of brand identity and go-to-market strategy to promote team visibility

• Responsible for marketing strategy and execution, including website maintenance and social media accounts

• Established partnerships with local businesses to foster community support and raise $50k in sponsorship funds for the team

• Collaborated with fellow co-founders to develop short- and long-term plans to advance the team's mission and objectives to grow the club into a professional team

• Coordinated game day operations and curated fan experience

• Program-managed cross-functional execution across engineering, design, and operations to deliver multiple consumer hardware products through the end-to-end lifecycle, including requirements definition, development, and launch.

• Oversaw product development for Rambler 10 oz Stackable Mug, Rambler Colster Can Coolers, Water Bottle Sling, and Thin Ice

• Developed process improvements to streamline planning, tracking, and execution of product customization, expediting launch readiness and unlocking increased revenue potential at go-to-market.

• Drove stakeholder alignment across c-suite, technical, creative, and business teams by translating requirements into clear execution plans, milestones, and risk mitigation strategies.

• ensured successful execution of construction projects

• managed submittal and RFI process