FHIR-forward cloud computing platform that balances regulatory requirements and optimizing claims & clinical data-driven initiatives.

Responsibilities:

• Establish Product Design team process and user research best practices

• Designing and prototyping new products for development

• Designing and managing Material UI, WCAG compliant Design System

• Conduct Design Thinking workshops to help strategize platform and product user experience

2023

• Held Design Thinking workshops to help strategize product initiatives

• Conducted customer interviews, heuristic reviews, and observation studies to recommend product and user experience enhancements

• Obtained a WCAG certification (508 compliance)

• Completed a proof of concept for an interactive Design System durning an internal hackathon

Formerly know as Kit Check, Bluesight provides visibility into medication management for drug manufactures, hospital pharmacies, and patient care.

BCS has been named Best in Klas for 2020 and 2021.

Responsibilities:

• Managed customer relationships

• Researched, designed, and monitored product usage data for the controlled substance product (BCS)

• Collaborated with other Designers to create style guides and UI patterns for all products

2022

• Beta tested and launched Audit 2.0 with an overall 3.64 out of 5 satisfaction score

• Designed and project managed enhancements to internal tools to help minimize production support tickets

• Conceptualized and strategized how BCS could show and edit a shared IDN formulary across all sites

• Edited CSS to match new style guidelines

2021

• Designed a workflow for customers to upload, define, and set up their formulary for a better experience

• Redesigned the auditing UI (Audit 2.0) to enhance usability and UI flexibility to add new functionality easily

2020

• Designed for three products: Kit Check Core, Registry Service, and BCS

• Designed a dashboard for BCS summarizing the hospital’s documentation accuracy

• Improved the workflow for investigating providers with suspicious activities

• Designed a COVID-19 feature to help hospitals document and verify if kits were sanitized after use

• Developed and documented a procedure for product data collection

The International Child Art Foundation (ICAF) cultivates children’s creativity and world empathy. As an arts advocate, I was drawn to ICAF's purpose and the VR Heaven Project that was planned for the 6th World Children’s Festival on the Washington D.C Mall. Due to COVID-19 the festival was delayed, however, I was given the opportunity to research VR technology and meet VR experts. To learn more about the VR Heaven Project visit https://www.icaf.org/pdfs/VR%20Heaven_ICAF.pdf

As Creative Director I worked on designing multiple websites and the July-September 2020 ChildArt magazine.

Pie provides worker’s’ comp insurance directly to small businesses.

At Pie, I conducted user research and designed for policy holder’s online account.

• Improved the automation of buying and receiving policies

• Conducted usability tests using unmoderated testing platforms

• Enhanced the UX of the online account to help make the renewing process easier

Xometry is a manufacturing market place. Using AI, buyers can get an instant quote for parts in multiple manufacturing processes and get connected with a manufacturing shop that will build their part to spec.

In 2021, Xometry went public on NASDAQ under the stock symbol XMTR.

I worked closely with product managers and developers to research and design features and products that met user and stakeholder needs. With the agile software team, I was lead designer for two squads and co-designed for two others. These were the products I worked on: Company website, E-commerce Supplies Store, Quoting Engine, Request for Quote Application, Manufacturing Partner Portal, Internal ordering and outsourcing portal, and CAD software add ins.

Responsibilities:

• Created personas, journey maps, user flows, wireframes and visual designs

• Created and maintained style and usability guidelines

• Performed user research using Google Analytics data, customer interviews (remote and in-person), user tests, and live A/B tests

• Prototyping

• UX requirements

2019

• Updated the partner portal interface to accommodate for better performance and overall experience

• Designed React components to be used across all products

2018

• Redesigned the Quoting Engine to offer a more e-commerce experience and solve for usability problems

• Helped design two new product offerings: Request for quote (RFQ) and Xometry Supplies store

• Managed, co-designed, and developed features for the company site (www.xometry.com)

2016/2017

• Project managed a 3rd party 3D software integration into the Quoting Engine and Partner Portal

• Project managed and collaborated with a design agency helping with the company site redesign