Head of mobile design for critical communications and emergency management products.

• UI/UX Design for online platforms and events

• Work with Digital leads to ideate, wireframe and develop digital experiences.

• Build sitemaps, journey maps, user stories and functional requirements with Creative, Strategy and technology team

Designed for multiple touch-points (physical, digital, environmental) within a system to yield one coherent user experience, enhancing user satisfaction and engagement

Collaborated with various cross-functional stakeholders to identify goals and outcomes for digital experiences, leading to improved project alignment and successful delivery

Owned multiple design projects at a time, addressed user feedback, and ensured alignment, engagement, and expectation management, resulting in timely project completion and increased user satisfaction

Collaborated across digital platforms to create engaging and user-friendly interactions, improving user experience and platform usability.

Working with various clients on basic design, product development, and graphic design assets.