Currently leading efforts in scoping & designing a portfolio of Provider marketplace features that are projected to increase targeted client revenue by 33%.

Led and organized product operations, release management, and product telemetry using Gainsight across four product modules for Service Automation, Assets, Planned Maintenance, & Analytics.

Was responsible for custom product development for multiple Fortune 500 customers, a portfolio of approximately 1.4M in revenue, across the aforementioned product modules.

Helped kickstart a Learning Management System project in collaboration with the internal Learning and Development team to drive higher product adoption.

Collaborated with the design team to revamp the navigation experience of the main product module, Service Automation, which served as the hub of 60% of client product use.

Helped define and manage short term and long-term product roadmap, design, sales/support enablement, and release launches for two central product lines (client technology & mobile app).

Led implementation from inception to development of multiple large features for user privilege elevation using the Centrify mobile app that were tied to approximately 22% in revenue.

Ideated primary strategy and roadmap for the reinstatement of Centrify's retired privileged threat analytics offering & pitched it to the C-Suite; defined features were implemented & adopted by 75 major clients upon initial launch.

Core feature set included user and entity behavior analytics (UEBA)(cluster based reinforced learning & regression models), ML driven risk scoring, and alert & monitoring capabilities.

Established a rotational product management intern program that introduced interns to the needs of common PM stakeholders; recruited and managed 2 interns.

Led a team of students to define and execute data driven product marketing strategies based on daily user app interaction statistics using Google Analytics and Clicktale.

Designed a “Run Recommender” functionality that suggested the most optimal and profitable schedule of deliveries for runners. Was projected to increase delivery rates by 35% upon implementation.

Negotiated strategic partnerships with on-campus organizations and local restaurants; grew the per-day app user count by 15% within UCD over the span of three months.