• Managed three products through product development life cycle (Stage 2 to EOL)

• Managed beta trials for customer validation and collaborated with engineering to implement product enhancements and bug fixes

• Presented new product and strategy training to internal Global Customer Service and Channel Operation teams

• Engaged customers to understand specialized use-cases/pain points that were used to develop new products/accessories

• Conducted market and portfolio analysis to develop a competitive product pricing strategy for new products

• Developed a new product pricing process to streamline processes from multiple functional groups

• Led 15+ tactical projects to sustain, protect, and grow enterprise portfolio

• Main contact for marketing, sales, operations and distribution to drive pre-launch activities.