Alameda, California, United States
Established design team and aligned design operations with business goals to enhance customer value across 3 product verticals (Bathymetry/Ocean Mapping, Ocean Science, and Maritime Domain Awareness) and to scale drone fleet management - primarily for government agencies (NOAA, NASA, DOD, USCG, USN)
• Scaled design processes and design system across 4 data and workflow-heavy web-apps; Hired additional mid-level designer; Provided coaching and managed agile design delivery (doubling design output in terms of features and depth of prototype details for engineering, effectively reducing back-and-forth on product requirements)
• Created clarity and alignment with executives, product, engineering, data, marketing, and operations teams by presenting concepts and validation (product metrics, user feedback)
• Standout projects include: 1) Revamped customer-facing data and map visualizations, streamlining complex workflows and increasing customer satisfaction; 2) Designed collision avoidance feature, reducing risk of incidents while piloting drones, effectively scaling fleet