• Built an agentic checkout-friction detection system using Claude, Datadog, and MCP servers, enabling Checkout product teams to cut detection time 75%, targeting $100M revenue uplift via conversion optimization for 400M+ users

• Defined AIOps strategy for observability team, set north star metrics (MTTD, MTTR) and unified 15+ tools into a Real User Monitoring (RUM)-based user friction detection system, shifting checkout optimization from reactive to proactive

• Designed an "Auto-Triage" orchestration agent, integrating fragmented observability tools through MCP servers to auto-diagnose issues, quantify impact, and route checkout-friction alerts to owners; POC delivered 5x faster triage

Vice President, Haas Tech Club

Vice President, Product Management Club

Recipient of the Slusser Scholarship, Ida K. Rigby Scholarship, and I-House Scholarship

Selected by Fujitsu, a $30B+ Japanese tech leader, through its global Open Innovation program to support MoBagel’s U.S. market expansion and product evolution. MoBagel is a Silicon Valley no-code AI/ML platform with $21M+ in funding and Fortune 500 clients.

• Led product discovery and adoption strategy for MoBagel’s AI agents, which help non-technical users to build ML models, generate insights, and automate decisions via NLP.

• Proposed feature concepts and UX enhancements based on user research, competitor benchmarking, and prototyping, helping shape positioning in text-to-analysis and workflow automation.

• Defined roadmap to support U.S. GTM efforts, aligning product capabilities with user needs and recommending differentiated value propositions, partnership channels, and usage-based pricing.

• Managed the SMB lending business P&L (620 MM USD in annual finance revenue) achieving a historic market share of 19.55% after gaining 129 bp in 7 months. Designed and executed strategic plans to ensure long-term results in the SMB segment. Led a team of 9 direct reports and fostered their professional development in the Product domain.

• Spearheaded a digital sales growth initiative for the SMB segment, collaborating closely with international consultants from a top consulting firm (MBB). Co-directed a team of 5 to formulate a compelling go-to-market strategy for SMBs. This effort led to a substantial 2.3X increase in monthly digital sales, rising from USD 24 MM to USD 55 MM within 11 months.

• Redesigned the digital value proposition for SMEs by launching new products and enabling new channels, driving revenue growth in 14% YoY and increasing our website traffic to 180k users per month (6X) within 15 months.

• Built new partnerships with Yape and Banca Móvil BCP, two influential channels with over 15 MM users, growing monthly sales 0 to USD 20 MM (2X vs initial expectation of USD 10 MM) in less than 6 months.

• Designed and launched a cutting-edge online evaluation platform, reducing the credit evaluation time from 7 days to 1 hour, and achieving USD 40 MM in incremental loan disbursements in 9 months.