• Sales Cycle Leadership & Enterprise Deal Support

Partner with agency partners and Shopify Account Executives to navigate complex enterprise sales cycles; delivered technical discovery sessions and solution presentations for high-visibility merchants across $25M-$150M GMV accounts, advancing deals through competitive evaluations and technical validation stages.

• Partner Solutions Engineering Development

Coach and develop external partner SE teams (75-100+ practitioners) across technical positioning, discovery methodologies, solution design, and competitive handling; prepare partners for Shopify verified skills assessments and build repeatable sales plays for enterprise opportunities.

• Cross-Functional Sales Partnership

Proactively bridged partner enablement role to direct sales support, identifying opportunities where SMB Account Executives lacked dedicated SE resources and stepping in to deliver technical discovery and solution design; cadenced with Solution Engineering leadership to identify improvement areas in solution development and launch capabilities in partners.

• SE Team Leadership & Development

Led distributed teams of 7-9 Solutions Engineers across Central and Western territories supporting 42-55 Sales Reps; developed high-performing teams through structured coaching (daily standups, immediate post-call feedback, skill frameworks), achieving 90.9% retention and multiple promotions by positioning team members for next-level responsibilities before advancement.

• Sales Cycle Leadership & Territory Growth

Partnered with 1 Group VP, 2 Regional VPs, and 7 Regional Managers to drive territory planning, deal prioritization, and hypothesis-of-need development for complex enterprise sales cycles; validated technical solutions, uncovered and handled objections in strategic deals, delivering consecutive years of revenue growth: FY22 $48.7M (+11.2% YoY); FY23 $53.3M (+9.4% YoY).

• Cross-Functional Product & Sales Enablement

Collaborated with Product, Sales, and Partner teams to quantify impact of new product capabilities and translate features into measurable business value; delivered targeted enablement workshops achieving 54.2% increase in Sales Rep participation and 85.7% quota attainment while creating feedback loops from field to Product on customer needs and competitive gaps.

• Strategic Campaign Execution

Spearheaded Log4J vulnerability response campaign for enterprise clients, leading team in rapid opportunity generation and technical positioning; generating 33 net new opportunities with 33% win rate (2x industry benchmark) and $2.69M in security-focused platform revenue.

• Enterprise Solutions Engineering Excellence

Delivered technical discovery, solution architecture, and executive engagement across 310+ enterprise opportunities with 63% technical win rate and 38% close rate, generating $3.968M in revenue average per year; specialized in complex integrations (ETL, CDC), security architectures, and system recovery solutions for database and application server platforms requiring deep technical fluency and trusted advisor positioning with C-level stakeholders.

• SE Development & Team Leadership

Elected to 2-year term on Enterprise Architect Board, establishing voluntary skills validation framework that enabled peer promotions; responsible for interviewing, onboarding, and mentoring junior Solutions Engineers, developing coaching approach emphasizing soft skills fundamentals (active listening, consultative education, executive communication).

• Complex Deal Execution

Secured $1.97M ULA with leading Texas healthcare provider through multi-stakeholder C-level engagement, comprehensive discovery, and ROI-driven solution architecture; designed technical standardization approach projecting significant human capital efficiencies across their commerce operations and patient experience platforms.

• Recognition

Top Performer (FY18Q4), NAT All-Star (FY20Q3), Delivering Results (FY21Q1)

Verify vendor implementation deliverables for Texas Health and Human Services EDW project, including review/acceptance/monitoring of ETL jobs, data profiling, lineage analysis, and consultation for Data Quality & Master Data Management initiatives with Chief Data Officer and Chief Architect.

• Design complex ETL workflows and mappings with Informatica PowerCenter to extract data from various source systems, transform according to business rules, and load into target databases or data warehouses.

• Implement data quality measures and governance frameworks using Informatica Data Quality (IDQ) and Informatica Metadata Manager.

• Conduct thorough performance tuning of Informatica mappings, sessions, and workflows to optimize data processing speed and resource utilization.