Design for both internal and client-facing products/features within a robust Real Estate CRM used by over 20,000 nationwide investors. Work cross functionally with developers, project managers, and customer support to improve user experiences throughout the application while meeting business goals and user needs. Improve and implement design processes,

design systems, and collect user research.

Worked with several clients like Facebook as the principal designer on strategic projects, while staying within the client’s timeline and budget. Integrated directly into the client’s team of engineers, project managers, and business partners as I managed communication and expectations between the client and our agency. Assisted and contributed to agency-hosted workshops and events for both the team and the community.

Worked with Ad Monetization and Sales teams to provide design solutions for both client-facing and internal products. Traveled with our team of engineers, user researcher, content strategists, and product managers to assist in conducting user research sessions with our global users, while collecting feedback on upcoming products and insights on user needs.