• Leading the UX design process for replatforming and reimagining Intuit’s internal resource and execution tools, focusing on improving usability, scalability, and collaboration across multiple internal teams and workflows.

• Conducted 10+ user interviews and design sessions to understand user needs and pain points deeply; translated insights into detailed workflows, wireframes, and high-fidelity designs in Figma while aligning closely with leadership, product, and engineering teams.

• Launched the first phase of the redesigned platform, increasing usability scores from 44% to 70%, and reducing average task completion time by 30%, significantly improving the overall employee experience.

1. Conducted contextual inquiries, end-user research, and participatory design studies involving 35 healthcare providers and nurses. Also, conducted research involving Kenyan healthcare providers for comprehensive insights.

2. Achieved an 80% improvement in the usability and efficiency of the NeoRoo app's newborn baby designs. Successfully mentored Google Summer of Code '23 contributors, resulting in a 90% development completion rate.

3. Successfully launched the app on Playstore, receiving a 4.0 customer rating.

1. Designing intuitive platforms for orthopedic surgeries (hip and knee replacements), resulting in a 15% improvement in user satisfaction.

2. Optimizing project delivery timelines by 25% through streamlined processes and efficient design iterations.

3. Contributing to the development of unified design system, reducing design inconsistencies by 30% and increasing user retention by 20%.

4. Awarded the INSPIRE GROW award for leadership in proposing mobile app designs with exceptional UX functionality.

1. Worked on a UX research and design project addressing food insecurity among college students.

2. Conducted surveys with 25+ participants, revealing crucial insights.

3. Developed innovative solutions based on research findings.

4. Expanded the initiative across Indiana universities for broader impact.