Job Overview:

UX/UI Designer works to create world-class experiences for all our users. You’ll work across both product, design and marketing teams to put your talent to work.

Responsibilities and Duties:

• Test for intuitivity and experience

• Communicate with clients to understand their business goals and objectives

• Develop technical and business requirements and always strive to deliver intuitive and user-centered solutions

• Create prototypes for new product ideas

• Participate and conduct in user research and interaction studies,

• Translate user stories and business requirements into effective designs.

• Design sitemap, wireframes, prototypes and UI.

• Help instill a human-centered and collaborative culture in the company.

• Portfolio management of patients undergoing treatment for multiple sclerosis utilizing Genentech’s product, Ocrevus.

• Analyze patient’s individual health records and insurance materials to check for errors and discrepancies.

• Review benefits investigations to determine proper insurance policies that will cover Ocrevus infusions.

• Call site of treatment facilities and doctors’ offices to relay investigations on patient’s health plans while following up for inaccuracies and missing documentation.

• Understanding of the healthcare ecosystem, maintaining a strong end to end management process of each patient’s individualistic case, assisting and triaging information to patient navigators for field visits and patient communications.

• Triaging diverse patient cases while acting as a liaison to departments within Genentech’s Access Solutions subdivision for review by case managers.

• Cross-portfolio knowledge of Genentech products and medical conditions treated, gaining expertise within two months of employment.

• Worked together with a team of 50 individuals in managing patient documents, enrolling and triaging over 70,000 patients between the months of December 2017 to February 2018.

• Strong attention to detail, to distinguish dissimilar patient medical information and perform investigative reviews.