As a Senior UX Designer at Gap Inc., I lead end-to-end product design across web and native mobile platforms, with experience in browse and discovery, checkout, and account experiences. I’ve driven key initiatives in Generative AI, self-service design, and customer experience optimization, resulting in over $14M in business impact.

Partnering closely with cross-functional teams in Data Science, Engineering, and Product, I design scalable, intuitive solutions that enhance user satisfaction and drive measurable results across Gap’s e-commerce ecosystem.

• Working in collaboration with a cross-functional technical engineering team to increase the usability and user experience design of a client's non-profit web application in order to meet business requirements and operations

• Conducted usability testing, built wireframes, and executed responsive pixel-perfect visuals, information architecture, and UI design framework according to the client's vision, specifications, brand, and user feedback

• Communicates with cross-functional health care team (physicians, social workers, nurses) with recommended changes to the patient’s medication therapy based on patient co-morbidities, current therapeutic regimen, and overall patient status

• Coordinates with pharmacy colleagues and team members for position coverage to optimize workflow based on patient care needs

Collaborates with a FLIK Founder to conduct research, prototype, and design innovative user experiences as well as provide healthcare strategy, vision, and value proposition for the development of novel healthcare-related B2B mobile and desktop applications.

FLIK - Female Laboratory of Innovative Knowledge - is a community hub for female founders/leaders and apprentices to connect. Founders can take on apprentices in a meaningful project in their business, and help them gain valuable skills. Apprentices train alongside female founders and leaders to prepare themselves to be the next wave of change-making entrepreneurs. Together, we are taking action to advance women’s entrepreneurship, globally.

Manages workflow amongst pharmacy staff to optimize performance according to company, state, and federal standards; coordinates care with physicians and various medical staff to monitor, review, or evaluate the cost-effectiveness and quality of medication therapy