Product design lead for a cloud automation platform.

Focused on improving the investor journey for an online, real-estate marketplace. Ten-X was acquired in late 2017 by THLee for $1.6B

Hands-on design leadership role for an enterprise, SaaS solution within the life sciences space. Designed and maintained a responsive, web-based application across devices. Tightly collaborated with Product & Engineering as part of a cross-functional, Agile team.

HIGHLIGHTS:

• Focused on bringing the product UX to a baseline level that emphasized best practices and consistency in UI behavior and presentation.

• Responsible for full product design lifecycle of new features; from low-fi sketching to high-fi design iterations, prototype creation, conducting user testing, and spec-writing.

• Employed a proactive, advisory approach in regards to stakeholders, broaching UX priorities and concerns. Advocated for addressing known usability issues before they reached customers’ hands.

• Analyzed and presented usability issues/challenges of the existing experience for certain, key features. Provided recommendations for improvement.

• Tracked usability debt and maintained a holistic perspective of the product UX amidst new feature development and business reprioritization.

• Lead author of an extensive, application style guide that provided clear guidelines for interaction patterns and UI components that comprised the application.

• As most senior member of the team, provided feedback and recommendations for other designer.

9/10 – 11/14: Design Lead within the UXD group for Cisco WebEx online. A multi-faceted role

which provided design leadership, strategy, project management and hands-on, UI/visual and

interaction design work. Led and maintained the UI standards and creative strategy for a SaaS based, eCommerce and product marketing website.

HIGHLIGHTS:

• Lead for the following projects: 1) Mobile sign-up experience 2) Redesign of an eCommerce UI system, and 3) Refreshed product marketing website.

• Managed workload and projects of designers, providing constructive mentorship.

• Provided design oversight for online creative (eCommerce through demand-generation).

• Engaged with user testing/research and customer journey development.

• Targeted design solutions that cultivated a strong, overall user experience and

optimized the WebEx online presence for increased revenue and bookings.

• Built relationships with stakeholders to communicate design vision and achieve consensus around recommended solutions.

• Advocated continuously for adoption of design best practices, along with relevant / current methodologies in front-end dev.

March 2011 - July 2011 (5 months): Personal sabbatical

September 2010 - February 2011 (6 months): Design Contractor, Cisco WebEx team.