Leading Developer Experience at ID.me, designing platform, API, and tooling experiences that power identity, verification, and trust across government and enterprise ecosystems.

Focused on system-level UX, developer workflows, and data-informed interfaces, including AI-assisted and rules-based experiences that improve accuracy, efficiency, and scale across identity and verification pipelines.

Led design for Foursquare’s top revenue-generating product across growth, analytics, and developer platforms

• Designed the company’s first AI-powered business intelligence product, enabling NLP-based querying and exploration of campaign data

• Partnered with data science and engineering to translate complex models into usable, insight-driven interfaces

• Led product strategy and experimentation for the launch of the Personalization API and self-serve SDK

• Redesigned developer documentation and platform navigation, increasing user conversion by 36%

• Drove design system improvements for shared navigation and account management across developer and B2C platforms

• Spearheaded the redesign of the internal and case management system, moving away the current tool from Salesforce and saving the company $750k annually.

• Led the design efforts for Mission Control, Landing’s ticketing and communication system used by 450+ area managers to support members across 375+ cities.

• Designed and shipped over 9 projects including automating verifications, revenue optimization, increased SEO engagement, B2B operations, and core discovery feature work that increased user acquisition to 13%.

https://www.kimmanalo.design/neighborhood-plants

• Conducted user research, interviewed stakeholders, and presented synthesized findings to stakeholders.

• Designed low to high fidelity responsive screens and solved design problems with the users’ needs in mind

• Created solid branding for the company with different brand directions and consolidating with the team of a project manager and engineer.

• Designed digital experiences for the web and mobile (iOS)

• Created a high-fidelity prototype used for usability testing, handoff, and implementation.

• Consulted with clients to optimize SEO and brand engagement.

• Designed an end to end location-based networking mobile app where users can connect with other remote workers and digital nomads; developed from concept to hi-fi wireframes;

• Conducted user research, branding, and logo design; created flows, built prototype, and managed usability testing.